Outsourcing Services

Our expertise and experience in managing business processes, applications and IT infrastructure allows you to focus on your core business while we do – what we do best.

Outsourcing: Application hosting and support

If you are looking to get access to new industry specific services quickly without the trouble of high upfront costs, we offer a comprehensive application hosting and support capability for your global deployment. You do not have to worry about long implementation cycles or management bandwidth or risks of failure as we make sure these become our troubles with our application hosting services.

Our outsourcing services are focussed on making you a high performer in your business area by taking away the time and high costs that you incur on installing, hosting, maintaining and supporting your business applications. We understand that Organisations do not look at outsourcing just to cut costs but create value through transformation, process innovation and improving efficiencies through outsourcing.

We offer services in identifying the applications and processes that are suitable candidates for outsourcing. We help in setting up the goals, plan, roadmap and process for outsourcing. We identify vendors, negotiate on your behalf and reduce your risks. We offer an independent view of the capabilities of outsourcing service providers and manage the outsourcing relationship for you.

Application development, maintenance and support services.

If you are looking to deploy multi-channel smart commerce, or designing a robust web solution or streamlining and integrating your existing processes and applications for improved customer satisfaction through mobile or social media, then we help you strategize, design and implement solutions.

If you wish to tap the idea potential of your organisation by engaging every employee in your growth, then we offer the platform and products to convert such ideation through private social media and products. We implement and maintain such a product that allows you to transform ideas into new services and products and measurable returns.

We offer advisory in ERP, supply chain solutions, logistics and empower your business and IT to accept and adopt change while continuously optimising and innovating your key business processes. In doing so, we align you with your partners, suppliers and customers by integrating your processes and infrastructure in a cost-effective way.

Outsourcing Model of CIONNE

On a global level, IT spending by companies adds up to around $3 trillion each year at present. An increasing slice of this market is moving towards Cloud computing, which is slated to increase to $129 billion by 2013 as everyone from SMBs to enterprise level customers and government agencies migrate their entire infrastructure to Cloud.

Everything is a service on the Cloud with no upfront costs. From deployment of server images to application development platforms, application hosting, data storage and analysis tools for data mining, everything is a pay as you go service.

It is a new way to outsource your business processes, applications and IT infrastructure, and this is where CIONNE can help you as an experienced outsourcing specialist.

CIONNE will be there with you from the first meeting through to the planning and execution of the migration of the Cloud, and we will still be there to help you collect the metrics and analyze how your new setup on the Cloud is doing.

We have a tried and tested outsourcing model that works perfectly for providing modular and customized services depending on each client’s individual needs.

An in-house IT setup can be categorised into the following hosted services on the Cloud – Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS).

CIONNE will start with meetings for preliminary requirement gathering, followed by a comprehensive needs assessment study. We will answer a lot of questions and doubts you may have in this phase, about the process efficiency, cost reductions and scalability of the Cloud platform.

Just like traditional outsourcing, a move to the Cloud typically garners savings in the range of 20 to 30 percent. We will work with your senior managers and IT heads to figure out which applications can be migrated, and what support it needs from software vendors.

In the planning stage, we ensure that there is enough elasticity built-in to balance cost reductions and peak load performance and capacity. Cloud hosting rates start from a few cents per hour for servers and bandwidth, and provide instant on-demand scalability to dozens of servers and massive connectivity to the internet backbone as and when required.

CIONNE works only with platforms and standards that ensure you will be able to migrate workloads from one provider to another. In the execution stage, we will help you move applications to the cloud without any disruption, and get service level agreements from providers that guarantee performance, 24/7 support and uptime.

We will help you with implementing cloud based data analysis after your migration to the cloud. We provide a very high level of support for feedback and transition issues.

Every IT boom in the last two decades has shown that those who get it right and do it first will realize immense benefits. This was the case when the industry moved from mainframes to client-server technology, when the dot-com boom triggered e-commerce, when ERP replaced legacy systems, and now when cloud computing is eliminating your entire IT department.

The difference in the case of cloud computing is that it is good economics too, because there is no upfront investment and it reduces your costs while eliminating the need to set aside budgets for future upgrades and expansion. All it needs is the right outsourcing company and Cloud computing provider to help you migrate to the Cloud.